by Steven Gallo
University of Florida Master’s student

Steven Gallo
It’s a topic that many teachers think they’re prepared for, but it’s easy to get caught off guard when confronted with a discipline problem or some other disruption in the classroom. Just like a lesson plan or a presentation, it’s important for teachers to rehearse and prepare for disciplinary situations so that we don’t feel prepared and don’t respond well when problems arise.
Let’s take a look at a few common scenarios that teachers may encounter and the strategies we could employ for each.
Students who argue about grades
There will almost always be a student each semester who has concerns about a grade(s) and who will want to speak with you about it. A situation like this could potentially evolve into a disciplinary matter, but if handled correctly, it can be a “teachable moment.”
Here are a few strategies to consider:
- Make sure your syllabus outlines the expectations for when grades can be discussed (e.g. must be during office hours and within a week of receiving the assignment grade, etc.)
- Review the assignment expectations and/or grading rubric with the student
- See if the student understands your written feedback
- Identify areas for improvement so the student knows what to work on going forward
- Wait to make any decisions about changing a grade until after meeting with the student